Terms & Conditions
Terms & Conditions
1 Consignments Note:
The consignment note of Quick Step Express (CN) CWB/ HAWB is non-negotiable and the shipper / sender acknowledges that it has been prepared by the shipper / sender or by Quick Step Express staff, on behalf of the shipper. The shipper / client confirms that all the information provided to Quick Step Express while booking the shipment are complete and correct including contents, shipper and consignee details, Good value declaration etc. in case of any incorrect information or declaration in the CN, the shipper / client acknowledges that Quick Step Express will not be any liability or responsibility pertaining to loss, damage, or expense suffered by the shipper/ client.
2 No Variation
These terms and conditions are applicable on all Cargo, Courier and logistics services provided by Quick Step Express to the shipper / client hereunder. No one employee, franchisee, agent of Quick Step Express or anyone else has any authority to change any of these terms and conditions or make any promise on behalf of Quick Step Express which is in addition to or conflict with these terms and conditions
3 Right of inspection of Shipment:
Quick Step Express has the right, but not the obligation, to inspect any shipment including without limitation opening the shipment if required by law and / OR regulations. In this regard, the shipper / client agrees that Quick Step Express may open and inspect a shipment for any reason at any time.
4 Lien of Goods Shipped
Quick Step Express shall have a lien on any goods shipped for all freight charges, octroi, duties, advances or any other charges of any kind payable by the shipper / client hereunder and may refuse to surrender possession of the goods until such charges are paid by the shipper / client.
5 Limitation of Liability
The liability of Quick Step Express for any loss or damage to the shipment (which term shall include all documents or parcels consigned through Quick Step Express under the Quick Step Express consignment note) is limited to the lesser of: Actual shipping charges or Rs. 100/- (Rupee One Hundred only in case of all shipments with origin and destination with in Pakistan) or Rs. 100/- per KG for Parcels either by Road, Rail or Air (Rupee one hundred in case of all shipment with origin and destination with in Pakistan). US$ 100 (United States dollar one hundred only in case of a shipment an INT’L origin and destination.
6 Consequential Damage Exclude
Quick Step Express shall not be liable in any consequential or special damages or other indirect loss. However, arising, whether or not Quick Step Express had acknowledged that such damages might be incurred, including but limited to loss of income, profit, interest use of contents to loss of market
7 Liabilities Not Assumed
“The shipper / sender acknowledge that the consignment / shipment shall be transported by road, rail and / or air and shall therefore be exposed to all risks associated with such mode of transportation. Subject to the aforesaid Quick Step Express will endeavor to exercise its best efforts to provide expeditious delivery in accordance with regular delivery schedule. Quick Step Express will endeavor to exercise its best efforts to provide expeditious delivery in accordance with regular delivery schedule: however Quick Step Express will not, under any circumstances be liable for delay in pick up, transport or delivery of any shipment regardless of the cause of such delay. Further Quick Step Express shall not be liable if a shipment is lost, damaged, mis-delivered or not delivered because of circumstances beyond its control, these include.
7.A: “Act of God” for example earthquake, cyclone, storm, flood, or force majeure “for example war, plane crash or embargo or caused by misshape with Quick Step Express
7.B: The act, default or omission of the shipper / sender, client or any other party who claims an interest in the shipment ( include violation of any terms and condition hereof ) or any person other than Quick Step Express or any Governments officials or of the Postal service forwarded or other entity or person to whom a shipment is tendered by Quick Step Express or transportation to any location not regularly served by Quick Step Express regardless of whether the shipper / sender/client reported or had knowledge of such third party delivery arrangements.
7.C: The nature of the shipment for any defect, characteristic, inherent vice thereof, even if known to Quick Step Express when the shipper/ client accepted it.
Any claim must be brought by the shipper / sender / client and delivered in writing to the office of Quick Step Express nearest the location at which the shipment was accepted within 15 day of the date of such acceptances, no claim may be made against Move Express & Logistics outside if this time limit.
8.A: No claim for loss or damage will be entertained until all transportation charges have been paid. The amount of any claim may not be deducted from any transportation charges / invoices / outstanding amount owed to Quick Step Express
8.B: Quick Step Express does not maintain records relevant to a shipment of more than 45 days, it will thereof be unable to refer to, or produce any such record where it is notified for the same after expiry of the said period of 45 days from the date of shipment.
It is mandatory upon shipper to arrange for insurance of all shipment through Quick Step Express or any insurance company. Quick Step Express liability for loss, pilferage, damage, or delay of shipments is limited to Rs. 100/- (Rupees one hundred only) per domestics consignment or actual shipping charges (as invoiced), and Rs. 1500/- (Rupees Fifteen Hundred only) per international consignment. No claim will be entertained by Quick Step Express exceeding these amount. Shipments of undeclared value shall be accepted for carriage and delivery “On Shipper’s Risk Only.
IT s mandatory to packed all shipments / goods in transport worthy packaging as classified in UN packaging guideline, Quick Step Express will have limited liability on noncompliance of packaging instruction. Additionally, in case of dedicated use of packing material like Flyers, Bags & Seals by the customer, cost would be charged in addition to the rates
“ Quick Step Express limits the liability for any loss damage or delay of your shipment or any part of it as follow
11. A: Quick Step Express shall act as agent for its customers and not as transport undertaking according to the Warsaw convention (1992), or the Warsaw convention as amended by the Hague protocol (1955) or the Montreal protocol # 4 (1975) or Montreal convention (1999) and subsequent legislation when consignee documents or goods with a particular carrier whether it be by air, road and rail or sea for onward carriage and without prejudice to its general rights or subrogation.”
11.B Quick Step Express shall act as an agent when consigning documents or goods with the particular carrier whether it is by air, road & rail for onward carriage and without prejudice to its general rights or subrogation hereunder. Quick Step Express may take suitable action for the recovery of compensation for any loss or damage to goods / documents if authorized in writing by the customer subject to the condition that all costs, charges and expenses will be paid the customer.
11.C Quick Step Express has a liability to shipper for whatever reason including but not limited to breach of contract, negligence, willful act or default and none of the above conventions to in
10.a, above nor any other law or convention which applies compulsory, or it relates to any services not being carried by road, rail, air or sea, the shipper agreed that the liability of Quick Step Express by the way of damages is limited to a sum not exceeding as mentioned in clause 5a.
12 The lawfulness of shipments/goods
It is hereby undertaken and confirmed by shipper / client that the shipment / goods being stored / transported hereunder through Quick Step Express have been acquired by the shipper / client, lawfully and no law whatsoever has been breached in acquisition thereof. It is further undertaken and confirmed that all the relevant and necessary documents pertaining to the shipments / goods are in possession of shipper/client who will be liable and responsible to provide all and any document as and when required by Quick Step Express for their onward submission to any Government Agency / Department / Authority etc only as a carrier and not the owner of the shipments / contents
12.A: It is further undertaken and confirmed that the shipper/client shall make himself and / or any documents whatsoever available at all time and in the event that Quick Step Express AND / OR any Government Agency, Department, Authority etc, has any query in-relation to all and any aspect of shipments or its contents / goods.
12.B: It is further undertaken and declared that Quick Step Express being only responsible for where housing / storage / transportation of shipments / goods of shipper, any liability, loss, claim , demand, action proceeding etc, at any occasion Quick Step Express shall be made good and be fully indemnified by the shipper / client in relation thereto.
13 List of Banned Items:
Material Not Acceptable for Transportation: Quick Step Express will not accept cash, prize bonds, negotiable bonds, antiques, open / bearer cheques, work of art, bullion, jewelry (until declared by the shipper that these are not made of Gold / Platinum / Silver / Diamond etc), negotiable instruments, stamps, precious metals / stones, liquor, Drugs / Narcotics, loose powder, dyes, oily stuff, gums, pastes, battery cells, fire arms, explosives, pornographic material, smuggled goods, items imported from India, IATA restricted articles, shipments / envelopes containing hate or threatening material against, President, Prime Minister, Governor, Minister, MNA & MPAs and High Officials of Govt., Judiciary & Armed Forces and or Any Religion or Sector against any individual or group / organization and carriage of items prohibited by any law, regulation or statue of any provincial or Federal Govt of Pakistan & Mail / Parcels on
14 Flash Massages
Shipper / Client has no objection, if Quick Step Express sends informational / promotional and operational messages on his / her given numbers / address.
15 Payment Mode & Duration
Settlement of invoice will be only through crossed cheques in favor of Quick Step Express with the invoice raised from the services. Quick Step Express will not be liable for any losses resulting it cash or any other mode of payment is used by
16 Taxes & Fuel Adjustment Charges
Rates Can be changed without any prior notice by the Quick Step Express